M-Pesa operators in Keiyo have lost more than Sh2.5 million to a theft syndicate in recent weeks.
Last Thursday, the fraudsters stole from an M-Pesa outlet at Berur Agrovet shop in Iten before speeding off in a car.
The operator said the fraudsters exchanged his M-Pesa phone with a similar one, locked him in the shop and sped off in a car that had been parked 30m away.
“One of them withdrew cash and I saw him exchange my M-Pesa phone with his. When I asked him why he was doing that, he locked me inside the shop and took off,” said the businessman.
He said he called Safaricom customer care to stop transactions but was informed Sh80,000 out of his Sh160,000 had already been stolen.
Another businessman identified as Abdi said the fraudsters who attack in gangs of three took his phone and transferred Sh60,000.
“Many other M-Pesa operators are suffering in silence because business people don’t open up about being conned.
Keiyo North police boss Mwenda Meme said the thieves took the operators’ passwords before stealing their phones.
“We are urging people to be cautious especially when with suspicious customers,” Meme said, and advised the quick reporting of such incidents.
He said officers in Keiyo and neighbouring Uasin Gishu are pursuing the fraudsters.